We are committed to protecting your privacy and safeguarding your data in accordance with UK and EU standards. This policy outlines your rights and our data practices.

Information We Collect

We collect limited personal, browsing, and technical information necessary to address your requests and for site analytics.

• Contact details such as your name, email, and phone for responding to queries.
• Technical details including IP address, browser type, and device for analytics.
• Site usage metrics tracked through cookies for performance and improvement.
• Optional business data for advanced service consultations.

How We Use Your Information

Information is processed solely to provide requested services and maintain site security and usability.

• Respond to inquiries and manage communication efficiently and securely.
• Improve site features, functionality, and user experience.
• Monitor, analyse, and report aggregate traffic for business decisions.
• Fulfill legal, security, and compliance obligations as required.

Legal Basis

Processing is limited to what is necessary for agreed purposes and compliance.

We rely on performance of a contract, user consent, and legitimate interest as required by GDPR and UK law.

Data Sharing

We do not sell or trade your data. Sharing is limited to trusted providers and legal obligations only.

• Data may be shared with IT service providers strictly for site operation and support.
• Authorities may receive data if required by law or regulation.
• We may transfer data for legal or business structure changes, but privacy will remain protected.

Data Security

We use encryption, access control, and ongoing employee training to protect information against loss, misuse, and unauthorised access. Our security protocols are regularly updated and monitored.

Your Rights

You may request access, rectification, or removal of your data according to GDPR and UK data laws.

• Request a copy or correction of your data held with us at any time.
• Ask to restrict or object to how your data is processed for certain purposes.
• Withdraw consent or request data deletion, subject to legal constraints.
• Complain to the ICO or data authority if you believe your rights are infringed.

Cookie Policy

Cookies collect usage analytics for experience improvement and content personalisation. Managing your preferences is easy using browser settings or our cookie banner.

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Contact Us

For questions about your personal data or this policy, contact us using the details below.

Policy Changes and Updates

We may update this policy periodically. Significant changes will be posted here and signalled on our homepage.